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FREQUENTLY ASKED QUESTIONS
Can you replace upholstery anywhere inside my vehicle?
Yes. If a component is upholstered, we can often repair, recover, or replace the material. This can include seats, door panels, armrests, consoles, dashboards, sun visors, and other interior components.
Why is the fabric on my car ceiling falling down?
The fabric on the inside of your vehicle's ceiling, known as the headliner, can begin to sag due to age, heat, humidity, and adhesive failure. Penton's Auto Trim provides professional headliner replacement. Headliner restoration can improve the appearance, comfort, and insulation creating a finished interior.
Do I need an appointment?
Walk-ins are always welcome. For larger projects, calling ahead may help reduce wait times and allow us to discuss your project in more detail.
What is our general warranty?
General upholstery warranty is 1 year from the time of completion.
What is our warranty on convertible tops?
Convertible top does not include a headliner or weatherstripping. Convertible top will not stop a water leak due to poor weatherstripping. Convertible top will be tight and difficult to close for at least three weeks. WARRANTY: 3 year warranty on the convertible top, one full year on labor and then prorated 1/3 of book time for the 2nd year. 2/3 of book time for the 3rd year.
What is our warranty on Katzkin Leather?
Katzkin Leather includes a 3 year warranty. You may notice some wrinkles and dimples in the leather due to being installed straight from the box. The leather will smooth out in 2-3 weeks with hot, sunny weather.
Do we offer financing?
Our shop offers financing on every service we offer. Just let us know your payment preference, and we can text a payment link to pay through Sunbit or Affirm.See example terms below as of July 2026*:
Sunbit Information: Available for orders from $60-$20,0003-month 0% interest program available90% of customers get approvedNo hidden costs for the customer6% fee per transactionAffirm Information: Available for orders from $50-$30,000Pay in 4 interest-free options available for elgible purchasesMonthly installment plans up to 60 months (0-36% APR)No hidden costs, late fees, or penalties for the customer6% fee per transactionBuy Now Pay Later purchases must be completed by the customer via their online estimate or invoice.
Do you have an after hours key drop?
Yes. Customers can drop off or pick up vehicles after hours using the key drop slot at the side employee entrance. We place your key in a lockbox that opens with a coded lock, which we will provide.
Can the headliner fabric hanging from my car ceiling be repaired?
While temporary fixes may be available, most sagging headliners require replacement to achieve a clean, long-lasting result. We can inspect the condition of your headliner and recommend the best solution.
Do we do on-site marina repairs?
We typically only initially visit the marina to assess the project. The parts that need recovery are taken back to our shop and professionally repaired. Call us to setup an appointment at your marina.
Can we repair cracked leather seats?
Yes. Many cracked, worn, or damaged leather seats can be repaired or restored. The best repair option depends on the material, location, and extent of the damage. In some cases, replacing a section of upholstery may provide the best result.
Can cloth seats be converted to leather?
Yes. We can upgrade many factory cloth interiors with premium leather seating options, including custom colors and styles.
Do you install Katzkin leather seats?
Yes. Penton's Auto Trim is the region's authorized Katzkin dealer and installs Katzkin leather seat covers and other premium leather seating solutions for many cars, trucks, and SUVs.
How long does auto upholstery work take?
Completion times vary depending on the type and scope of the project. Minor repairs may be completed within a day, while full interior restorations and custom upholstery projects typically require additional time.
Do we offer free estimates?
Yes. Contact us to discuss your project and receive an estimate based on your vehicle and service needs.
Can I bring my vehicle to Penton's if I live outside the Pensacola area?
Absolutely. Customers travel from throughout Florida, Alabama, and the Gulf Coast to have their vehicles, boats, motorcycles, RVs, and golf carts serviced at Penton's Auto Trim. We welcome customers from any location.
Can you repair a damaged dashboard?
Yes. We can repair or replace damaged upholstered dashboard surfaces, including worn, torn, or deteriorated material.
Can you replace a broken or damaged sun visor?
Yes. We can replace broken sun visors and repair or replace upholstered material on sun visors and other upholstered areas throughout your vehicle.
Can you repair a damaged center console or armrest?
Yes. We repair and reupholster center console lids, armrests, and other upholstered interior components.
Can you replace the original upholstery with something completely different?
Yes. Depending on the project, we can change colors, materials, stitching, patterns, and other design elements to create a custom interior.
Can you restore an entire car's interior?
Yes. We can work on complete interiors as well as individual components, including seats, door panels, consoles, dashboards, carpet, headliners, and other upholstered areas.
Can you add custom stitching or embroidery to vehicle seats?
Yes. Custom stitching, embroidery, logos, monograms, and other personalization options are available for many upholstery projects. Katzkin also offers extensive customization options including embroidery, embossing, stitching, piping, perforation, and custom designs.
Can you repair a leaking sunroof?
Yes. We can repair sunroof leaks and related interior water damage. We can inspect the source of the leak and repair the affected area.
Do you replace carpet in cars and trucks?
Yes. We install replacement automotive carpet for worn, stained, damaged, or deteriorated vehicle flooring.
Do you work on more than just cars and trucks?
Yes. Penton's works on many types of vehicles and equipment with upholstery, including cars, trucks, SUVs, RVs, boats, motorcycles, golf carts, ATVs, UTVs, side-by-sides, tractors, heavy equipment, buses, vans, and commercial vehicles.
Can you work on a vehicle that isn't a typical upholstery project?
Yes. If it has an upholstered component, it's worth reaching out about. Penton's works on a wide variety of vehicles, equipment, and custom projects, even when the project isn't a typical passenger-vehicle upholstery job.
Do you work on commercial, fleet, church, and government vehicles?
Yes. We work on commercial, fleet, church, and government vehicles in addition to personal cars, trucks, RVs, and boats. Past projects have included school bus bench seat reupholstery as well as a full 40-seat charter bus reupholstery, complete with all-new seat covers.
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